Is Your Front Desk Costing You Patients?
Do you know how many phone calls are converted into
appointments each day? Or, how many recall calls were made last
month…and, how many were turned into appointments?
Download your FREE Call & Care Performance Assessment Tool to quickly analyse what’s working and what’s not.
What You Can’t Measure, You Can’t Improve
Running a successful dental practice is about more than excellent care. Your front desk plays a huge role in patient satisfaction, appointment bookings, and reviews (AKA your reputation).
But how do you know if your team is performing at its best?
Our Call & Care Performance Assessment Tool gives you the framework to easily assess:
- How well your team is handling calls and SMS reminders
- Conversion rates from calls to appointments
- Patient flow efficiency and next appointment bookings
- Review requests and feedback follow-ups
With this tracker, you’ll spot issues before they affect your business and take steps to improve.
See the Impact on Your Practice:
Spot inefficiencies before they hurt your practice
Improve appointment booking rates with clear KPI’s
Increase retention by keeping patients engaged with follow-ups and next appointments
Strengthen your reputation with regular review requests and feedback
Ready to discover your results?
Download the Call & Care Performance Assessment Tool today and take the first step to optimising your front desk for growth.
Dental Stars is on a mission to keep Australian Dental Practices fully booked all year round. We offer professionally trained and managed dental administrators and receptionists ready to follow up with your existing patient database to help retain more of your patients. Ready to learn more? Book in a chat.
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