Why Care Calls Matter
Every patient visit is an opportunity to build trust. What happens after they walk out the door matters just as much. Patients often leave with questions, uncertainty, or hesitation about what comes next.
That’s where Care Calls come in.
A well-timed, thoughtful follow-up helps patients feel supported and confident. It shows your practice is committed to care beyond the chair.
Dental Stars handles these check-ins for you. No extra load on your team, and no missed opportunities to reconnect.
What We Do
Call patients after treatment, consults, or milestone appointments
Check on recovery, comfort, and overall experience
Provide clear answers to post-op or treatment-related questions
Prompt rebooking for next-stage treatment or hygiene
Use your tone of voice to keep the experience familiar and consistent
These aren't generic follow-ups. They are personalised conversations that move the relationship forward and keep patients engaged.
Why Consistent Care Calls Work
Care Calls make your practice stand out by continuing the patient experience beyond the visit.
- Increases treatment completion and follow-through
- Strengthens long-term patient loyalty
- Reduces incoming follow-up calls to the front desk
- Improves satisfaction, referrals, and overall retention
It’s a simple strategy with a big impact. And best of all, it doesn’t require your team to find extra time in their day.
See how Care Calls can strengthen your patient experience without adding to your workload.