Why FTA Management Matters
No-shows cause more than just empty chair time. They throw off your schedule, impact production, and create admin headaches for the front desk.
And while one missed appointment might be easy to overlook, over time, they add up, costing the practice thousands in lost revenue.
With Dental Stars, you get a proactive system to reduce FTAs and rebook those who’ve missed. We don’t just remind patients; we reinforce the importance of showing up.
How We Help
- Identify high-risk no-show patients
- Confirm appointments with clear, timely follow-ups
- Contact patients after missed appointments, quickly and with care
- Re-engage patients with a respectful, structured approach
- Provide weekly reporting on trends and recovery outcomes
We do the heavy lifting, so your team stays focused, and your schedule stays protected.
Results You Can Expect
Fewer FTAs
Faster rebooking's
More predictable daily schedules
Reduced front-desk stress
You get data without placing extra pressure on your team.
Frequently Asked Questions
What is FTA Management?
It's a structured service that helps reduce patient no-shows and rebook missed appointments to protect your schedule and revenue.
How does Dental Stars reduce no-shows?
We use proactive reminders, identify high-risk patients, follow up quickly after missed appointments and re-engage them with care.
Do you contact patients after they fail to attend?
Yes. We follow up promptly via phone, SMS or email using a respectful, empathetic approach to encourage rebooking.
Is this service automated?
No. It’s personal and tailored. We take the time to speak with patients and understand their reasons for not attending.
Can this help recover lost revenue?
Yes. Rebooking missed appointments directly impacts your production and helps fill your schedule more consistently.
Will this reduce pressure on our front desk?
Absolutely. We handle the follow-ups so your team can stay focused on in-practice care and same-day operations.
What kind of reporting do you provide?
You’ll receive weekly reports with trends, recovery rates and insights to help you track improvements over time.
Do you work with our existing systems?
Yes. There’s no need for new software. We integrate seamlessly into your current workflow.
How do we get started?
Book a quick discovery call. We’ll assess your current FTA issues and set up a tailored plan that fits your dental practice.
Discover how we can turn your existing chat into a smarter, more consistent booking tool.